On day 7 of your 14 day trial, Socedo displays a persistent modal popup, which cannot be dismissed until you enter your credit card information. This essentially locks your account. This is deceptive because the user enters the 14 day free trial expecting to get the full period with no credit card needed. In actual… Read more »
Posts By: Harry
Instead of providing standard checkboxes to opt into installing extra software, AMD Catalyst disguises those checkboxes and hides them in the margin, where they blend into the background image.
The twitch.tv chat allows you to pick a nickname color, but clicking “more colors” navigates you away from the current page to a payment page for the premium service.
Once a Skype account is created, it can’t be deleted. Getting personal information off their system is a two step process according to Skype’s FAQ. First, one is to go to their profile and “Remove your personal details by adding random characters in the fields…” If you want your Skype name removed from the directory… Read more »
By default, Royal Mail’s registration includes consent to be contacted about products, services and offers sent via post, telephone, email, SMS and other electronic means. To opt out, new users must read carefully and tick each of the four boxes.
During checkout at livenation.com, there’s an un-ticked checkbox that must be ticked to decline a paid subscription to Rolling Stone. Worse yet, this box is in the “Privacy Information” section. If you miss this checkbox and want to cancel the subscription, you have to do so by mail.
A contributor submitted this screenshot from buysubscriptions.fom as an example of forced continuation, but it’s also a roach motel. If you want to “discuss your subscription” you must phone customer service.
Bravofly.com really, really wants to send you promotional emails. During the checkout process, in a box labelled ‘Contractual conditions’, are two checkboxes. Most users, skimming the label of the first box, will read “Tick this box … read and accepted …” and will tick the box. A closer reading reveals that you’re actually signing up… Read more »
Sign up flow has a deceptive design that makes it easy for customers to email a link to all their contacts. 1/ As part of the on-boarding flow, days asks if you want to follow people found in your address book. Hit ‘Skip It’. 2/ Facebook. Hit ‘Skip It’. 3/ Twitter. Hit skip. Note… Read more »