Posted by , . Filed under Bait and Switch.

The phone number underneath the hotel is not the hotel’s phone number but rather hotels.com phone number. This might surprise the user who was expecting to directly contact the hotel, especially as the phone number was alongside the address of the hotel and visually identical. Presumably this lack of transparency is to benefit hotels.com

 

Avatar Hotel, a Joie de Vivre Hotel - Hotels

 

Thanks to Tom Takigayama for submitting this.