Java Update (February 2014)

Posted by & filed under Misdirection.

Java released an update and while the user was updating, Java offered two options that are already checked, so that the user is automatically “opted in”. In this scenario, an Ask toolbar extension for Chrome would be installed and Ask also becomes the default search provider in Google Chrome. What Should Have Happened 1- Nothing… Read more »

Days.am app (November 2013)

Posted by & filed under Misdirection.

Sign up flow has a deceptive design that makes it easy for customers to email a link to all their contacts.   1/ As part of the on-boarding flow, days asks if you want to follow people found in your address book. Hit ‘Skip It’. 2/ Facebook. Hit ‘Skip It’. 3/ Twitter. Hit skip. Note… Read more »

MoneySupermarket.com (October 2010)

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This is a similar example, albeit a little less extreme. When a person follows the unsubscribe link from MoneySupermarket’s email newsletter, they are presented with this page. The focus of the page is clearly the signup form for another newsletter, presumably the same one that I am trying to unsubscribe from. The actual unsubscribe field… Read more »

Experts-exchange.com (October 2010)

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Experts exchange is ‘a technology help website’. Paid members can ask questions which other members can answer. In most situations users will encounter experts exchange while searching Google. When a user tries to view a solution this is what they’ll see: Experts Exchange question page User are tricked into thinking they need to sign up for… Read more »